Check Services

SBS Automated Phone
Payment System

Electronic Check Conversion

Checks by Phone

ARC - Accounts Receivable
Check Conversion

RCK - Electronic Check Recovery

Check Consolidation

SBS Automated Phone Payment System

Easy-to-use. Your customer calls into our "800" number, enters their customer ID, routing number, checking account number and payment amount. Information on the payment is available immediately and funds usually settle into your account in two banking days.

• Usage fees can be billed to the consumer (as a convenience fee) or to you, the merchant.

• The consumer can pay a one-time fee (non-recurring transaction) or the consumer can set-up an auto-pay for recurring fees to be deducted automatically each month.

• It functions TOTALLY independent of your primary financial computer operating system. This means no software to install hence, no incompatibility or integration issues.

• Reporting functions are performed through your financial institution's web based interface.

• The data our system provides can be downloaded into any commercial (and most custom) accounting packages and most spreadsheet applications.

• The SBS Automated Phone Payment System can provide batch data submission or real time file delivery through our Secure Socket Layer (SSL) interface. The same is true of the credit card functionality.

• You have the ability to utilize your existing credit card relationship(s).

• Transaction activity can be monitored through our 24/7 web based interface.

• All applications are customized to meet your specific needs.

• Check payments are verified through ATM Verify "optional"

• FREE NSF check recovery

• You receive an Instant email notification on receipt of payment

• In addition, you can implement our "Voice Blaster" Collections system, a fully automated outbound calling module that enhances collection efforts for past due accounts. You can create an automated message to be sent to your customer via telephone reminding them of their past due bill and then giving them the option to pay immediately with the SBS Automated Phone Payment System.

• Modular systems allow integration from the smallest of businesses to companies averaging several million transactions per month.

The SBS Automated Phone Payment System gives you the ability to receive payments without relying on the postal service. Payments are deposited electronically, which eliminates the need to open mail, sort, list, batch and bundle payments for deposit.

You are also afforded the protection of our automatic NSF re-presentment system. Returned items are represented within two banking days of the original NSF return. If the second presentment is unsuccessful the returned item is presented a third and final time on the following 1st or 16th day, whichever comes first. This provides the benefit of three total presentments, at no cost to you. And, the automation of the collections process will save you money on labor costs.

For YOUR customer:
The SBS Automated Phone Payment System gives your customers the comfort of knowing their bill(s) can be paid at any time during the billing cycle. This also provides the opportunity for your customer to hold their money a few extra days if they are in a tight financial situation, as they are not dependent on the postal service. The added benefit of the customer's new found financial freedom keeps them happy, thus building a better business relationship and driving customer loyalty.

What is the SBS Automated Phone Payment System?

A fully automated consumer driven system whereby you can accept payments over the telephone, automatically day or night, 24 hours a day, 7 days a week, 365 days a year.

Now merchants and businesses of all sizes can have the benefits of a fully-automated, consumer initiated, telephone-based bill payment system. As mentioned before, this is fully-automated. There is not a person on the other end of the phone taking the information and entering it manually (although there is an option to connect to a customer service representative at your company.)

How Does It Work?
The customer calls a toll-free number to pay their bill by phone. The fully automated phone response system guides the user through a series of information prompts. The user can select a single invoice, or multiple invoices to pay. The user then has the option to pay with check or credit card. Funds are then deposited into your bank account. All transactions are handled electronically therefore saving you time and money.

What Does The SBS System Cost?
There is a one-time setup fee to customize the system to your specifications, but the cost per transaction can be ZERO*. Typically, a "convenience fee" is added to the customer's total amount due. The customer covers the cost of the transaction and you pay nothing*. The amount of the convenience fee depends on several factors, such as the average transaction amount and the number of transactions per month.

*Credit Card transactions do incur the standard credit card transaction fees on top of the Pay by Phone transaction fee. There are no additional transaction fees for ACH (check) transactions.